1. Introduction

At Elysiance we care about your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, create an account, or place an order.

By using this site you agree to the practices described in this policy.

2. Information We Collect

We collect information in three main ways.

• Information you provide directly
  This includes your name, email address, shipping address, billing address, phone number, and payment details when you place an order or create an account. If you contact us by email or through a support form, we also collect the information you share in that conversation.

• Information collected automatically
  When you browse our site we may collect technical data such as your IP address, browser type, device type, pages viewed, time spent on pages, and referring pages. This data is usually collected through cookies and similar technologies.

• Information from third parties
  If you choose to pay through a third party provider such as a payment processor, they may share limited information with us to confirm your payment and help us complete your order.

3. How We Use Your Information

We use your information to

• Process and deliver your orders

• Communicate with you about orders, shipments, and support requests

• Maintain and improve our website and services

• Personalize your experience, such as showing relevant products or content

• Send marketing emails if you have chosen to receive them you can unsubscribe at any time

• Detect, prevent, and respond to fraud or security issues

4. Sharing Your Information

We do not sell your personal information.

We may share your information with

• Service providers who help us operate our business such as payment processors, shipping partners, email service providers, and analytics tools

• Professional advisers such as accountants or legal counsel when needed

• Authorities or law enforcement if required by law or to protect our rights, safety, or property

We only share the information that is necessary for these partners to perform their services and we expect them to protect your data.

5. Cookies & Tracking Technologies

We use cookies to:

• Keep items in your cart

• Maintain login sessions

• Track site performance and user behavior

• Show relevant content

• Understand site traffic and analytics

You can disable cookies through your browser settings, though this may impact site functionality.

6. International Data Transfers

If you're outside your country of residence, note that your data may be processed in the United States. We ensure any international transfers comply with applicable data protection laws.

7. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete this information immediately.

8. Your Rights

Depending on your location, you may have rights to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent to marketing

• Export your data in a portable format

9. Data Retention

We retain your data for as long as necessary to:

• Fulfill legal obligations

• Resolve disputes

• Enforce our agreements

You can request deletion of your account and associated data at any time.

10. Contact Us

If you have questions about this policy or how we use your data, you can reach us at:
Email: support@elysiance.com

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Changes will be posted here with an updated effective date.