Last updated: November 9, 2025
PRIVACY POLICY
1. Introduction
At Vantrex, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase. We're committed to keeping your data secure and transparent about how we use it.
2. Information We Collect
We collect information in the following ways:
a. Personal Information
Provided by you at checkout or account creation:
Full name
Shipping & billing address
Email address
Phone number
Payment details (handled securely via Stripe, PayPal, or Shop Pay)
b. Device Information
Collected automatically when you browse the site:
IP address
Browser type and version
Time zone
Cookies and device identifiers
Browsing actions and patterns on www.refeet.com
c. Order Information
Generated during the shopping process:
Products purchased
Order value and status
Delivery updates
Returns and exchanges
3. How We Use Your Information
We use your data to:
Process and fulfill orders
Send order confirmations and updates
Respond to customer support inquiries
Send promotional emails (if opted in)
Improve website experience and product recommendations
Analyze usage patterns and site performance
4. Sharing Your Information
We never sell your data. However, we may share information with:
Third-party payment processors (Stripe, PayPal, Shop Pay)
Shipping partners for order delivery
Customer support platforms (if applicable)
Regulatory authorities when legally required
5. Cookies & Tracking Technologies
We use cookies to:
Keep items in your cart
Maintain login sessions
Track site performance and user behavior
Show relevant content
Understand site traffic and analytics
You can disable cookies through your browser settings, though this may impact site functionality.
6. International Data Transfers
If you're outside your country of residence, note that your data may be processed in the United States. We ensure any international transfers comply with applicable data protection laws.
7. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete this information immediately.
Your Rights
Depending on your location, you may have rights to:
Request access to your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent to marketing
Export your data in a portable format
9. Data Retention
We retain your data for as long as necessary to:
Fulfill legal obligations
Resolve disputes
Enforce our agreements
You can request deletion of your account and associated data at any time.
10. Contact Us
If you have questions about this policy or how we use your data, you can reach us at:
Email: privacy@vantrex.com
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Changes will be posted here with an updated effective date.